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Help if you are facing homelessness

Homeless Link does not offer help to individuals, we support organisations who offer this help. If you need help for most people who are facing homelessness your first call is most likely to be your local council’s housing service. These are listed on Homeless England and may sometimes be called Housing Options.

You can also alert Streetlink to someone sleeping rough or access Shelter’s emergency helpline. In medical emergencies or if there is any risk to life please always dial 999.

Homeless Link's members operate all across England and provide great support. You can search for services in you area on Homeless England


The best way to contact Homeless Link is by email.

For general enquiries please contact : info@homelesslink.org.uk

For press and media enquiries please contact: press@homelesslink.org.uk

For enquiries about InForm. inform.sales@homelesslink.org.uk

For enquiries about CHAIN. chain@homelesslink.org.uk

For enquiries about jobs. recruitment@homelesslink.org.uk

Find Us

Homeless Link's Office is located at:

Minories House
2-5 Minories
London EC3N 1BJ

The nearest underground station is Aldgate

Many of our staff work from home and are based around the country so we don't have fixed opening hours, its always best to contact us by email.

Phone number

Our staff mainly use mobiles - which may be included in their email footers. Our switchboard number is 0333 050 2457 this will normally be a recorded message. Unfortunately we cannot offer any advice to individuals facing homelessness - see the message above.