What we offer
Strategy
We develop strategies for organisations and local authorities including homelessness and rough sleeping strategies and organisational strategies.
Find out moreGovernance
We work with organisations to develop their internal governance including facilitating staff away days, developing board procedures and supporting organisations to become more financially resilient.
Find out morePolicies
Working with organisations to update or develop new internal policies to ensure they are in line with best practice is the most popular consultancy choice for our members.
Find out moreEvaluations and Reviews
Our Consultants carry out a broad range of evaluations and reviews including evaluating project impact, reviewing service performance and internal policy reviews.
Find out moreCase studies
-
Improving Supported Exempt Accommodation in Derby: A journey towards quality and safety
We partnered with Derby City Council to help them gain a clearer understanding of supported housing in their area; in this case study, they share valuable insights and key lessons from the project.
-
Supported Housing Needs Assessment for Hull City Council
Homeless Link Associate, Mark Goldup, gives an overview of working with Hull City Council to understand the need for supported housing in the area.
-
Implementing trauma-informed approaches across Emmaus UK communities
We teamed up with Emmaus UK to explore the use of, and make recommendations regarding the application of psychologically informed environments, trauma-informed care, and strength-based practices, across 29 communities in England, Wales, and Scotland.
-
Building trauma-informed and strengths-based practice at Emmaus Oxford
We spoke to Emmaus Oxford CEO Eddie about embedding a psychologically informed environment, trauma-informed care, and strength-based practices in their service.
Delivered by experts
We can connect you with homelessness experts across the country. We work with a network of associate consultants so we can tailor the work to your organisation and choose the perfect match according to their background.
Our associates bring many years of operational and consultancy experience as well as a strong understanding of the sector in which we work, and an empathy with the daily challenges that staff face.
Below is a list of our current associates, you can request someone specific or we can match with someone based on your needs.
-
Dr Bert Provan
Bert started work in frontline housing management for third sector agencies and as senior officer in housing management and strategy for several London Local Authority, before becoming a Senior Civil Servant in MHCLG for 14 years. He is also a Senior Policy Fellow at LSE focusing on social housing and regeneration. -
Beth Coyne
Beth has twenty years’ professional experience in homelessness, criminal justice, mental health, and improving physical, economic and social outcomes for people experiencing disadvantage. She’s worked in in homelessness charities large and small, developing innovative projects and improving services. More recently Beth has led holistic employment services and homelessness prevention in local authorities, and transformation projects with Integrated Care Boards. Beth has experience in mixed-methods evaluation, strategic development, co-design and ensuring people with lived experience can lead service change and improvement. She’s delivered national projects for government, and has a particular interest in place-based systemic change. -
Brian Matthews
Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme. -
Catherine Glew
Cat is a project manager, researcher and policy professional with a decade of experience driving evidence-based change in the homelessness and domestic abuse sectors. Alongside her freelance consultancy work, she also leads on lived experience engagement at a large national domestic abuse charity, working with survivors to change strategy, policy and practice. Before moving into the violence against women and girls sector in 2021, she was Women’s Strategy Manager at St Mungo’s, leading development of the women’s strategy and improving safety and outcomes for women facing homelessness. -
Helen Lewis
Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations. -
Karen Patten
Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision. -
Laura Paterson
Laura has over 20 years of experience working within the housing sector with a particular focus and specialism towards housing options, homelessness, rough sleeping, housing policy and housing advice disciplines. Laura has been a Housing Consultant for the last seven years. -
Mark Goldup
Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness. -
Peter Brooks
Peter is a supported housing consultant working with a large number of registered providers, voluntary organisations, government departments and local authorities with the main focus on finance, including budgeting, financial projections, appraisals, accounting, reporting and statistical analysis. -
Rebecca Steele
Rebecca's consultancy work sees her liaising with commissioners to ensure services meet contract requirements and perform well. She has extensive senior executive experience, handling both operations and strategic needs. Rebecca is skilled in leading organisations, building partnerships, and strengthening community ties. Previously, she was the CEO of a mental health organisation, managing CCG, NHS, and community services. With over 15 years in the charity sector, her background includes managing therapeutic services, criminal justice, substance misuse, and gender equality. Recognised by Howard League penal reform, she also received a police commendation for her work in gender-informed approaches and reducing recidivism. -
Roger Clark
Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations. -
Dr Sarah Alden
Sarah began her career working for various local authorities as a housing options advisor and providing specialist housing and welfare benefit advice for the Legal Service Commission. She gained a PhD at the University of Sheffield which explored implementation of homelessness policy across UK Local Authorities. Sarah held research posts at the University of Leeds and University of Sheffield prior to becoming an independent consultant. -
Tassie Weaver
Tassie has worked in a number of rough sleeping services in London and complex needs services in Yorkshire. More recently, Tassie developed and supported the national MEAM Approach network, focussing on transforming services and systems for people facing multiple disadvantage. Tassie led the network for five years, before moving to freelance work. Tassie has three particular areas of interest and expertise: systems thinking, trauma informed approaches and coproduction.