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What we offer

We support services across the spectrum of their activities from the strategic - strategy development, business planning, service evaluation, commissioning, and workforce development - through to the operational, such as policies and procedures, and rent setting.


We develop strategies for organisations and local authorities including homelessness and rough sleeping strategies and organisational strategies.

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We work with organisations to develop their internal governance including facilitating staff away days, developing board procedures and supporting organisations to become more financially resilient.

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Working with organisations to update or develop new internal policies to ensure they are in line with best practice is the most popular consultancy choice for our members.

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Evaluations and Reviews

Our Consultants carry out a broad range of evaluations and reviews including evaluating project impact, reviewing service performance and internal policy reviews.

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We can support your organisation to become trauma-informed

We offer comprehensive training and consultancy services designed to upskill your staff, embed good practices, and align your policies and procedures with Trauma-informed principles.

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Tailored to your organisation

We have experience working with large and small providers from local authorities to the smallest charities, and with commissioners and service providers.

In the video below, Chief Executive of Mildmay Hospital, Geoff Coleman, tells us about his experience using Homeless Link's consultancy service.

Case studies

Delivered by experts

We can connect you with homelessness experts across the country. We work with a network of associate consultants so we can tailor the work to your organisation and choose the perfect match according to their background.

Our associates bring many years of operational and consultancy experience as well as a strong understanding of the sector in which we work, and an empathy with the daily challenges that staff face. 

Below is a list of our current associates, you can request someone specific or we can match with someone based on your needs.

  • bert-provan

    Dr Bert Provan

    Bert started work in frontline housing management for third sector agencies and as senior officer in housing management and strategy for several London Local Authority, before becoming a Senior Civil Servant in MHCLG for 14 years. He is also a Senior Policy Fellow at LSE focusing on social housing and regeneration.
  • Coach-Beth-Coyne

    Beth Coyne

    Beth has twenty years’ professional experience in homelessness, criminal justice, mental health, and improving physical, economic and social outcomes for people experiencing disadvantage. She’s worked in in homelessness charities large and small, developing innovative projects and improving services. More recently Beth has led holistic employment services and homelessness prevention in local authorities, and transformation projects with Integrated Care Boards. Beth has experience in mixed-methods evaluation, strategic development, co-design and ensuring people with lived experience can lead service change and improvement. She’s delivered national projects for government, and has a particular interest in place-based systemic change.
  • Brian-Matthews

    Brian Matthews

    Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme.
  • Consultant-Catherine-Glew

    Catherine Glew

    Cat is a project manager, researcher and policy professional with a decade of experience driving evidence-based change in the homelessness and domestic abuse sectors. Alongside her freelance consultancy work, she also leads on lived experience engagement at a large national domestic abuse charity, working with survivors to change strategy, policy and practice. Before moving into the violence against women and girls sector in 2021, she was Women’s Strategy Manager at St Mungo’s, leading development of the women’s strategy and improving safety and outcomes for women facing homelessness.
  • helen-lewis

    Helen Lewis

    Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations.
  • karen-patten

    Karen Patten

    Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision.
  • laura-paterson

    Laura Paterson

    Laura has over 20 years of experience working within the housing sector with a particular focus and specialism towards housing options, homelessness, rough sleeping, housing policy and housing advice disciplines. Laura has been a Housing Consultant for the last seven years.
  • Mark Goldup

    Mark Goldup

    Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness.
  • peter-brooks

    Peter Brooks

    Peter is a supported housing consultant working with a large number of registered providers, voluntary organisations, government departments and local authorities with the main focus on finance, including budgeting, financial projections, appraisals, accounting, reporting and statistical analysis.
  • Roger-Clark

    Roger Clark

    Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations.
  • Sarah Alden

    Dr Sarah Alden

    Sarah began her career working for various local authorities as a housing options advisor and providing specialist housing and welfare benefit advice for the Legal Service Commission. She gained a PhD at the University of Sheffield which explored implementation of homelessness policy across UK Local Authorities. Sarah held research posts at the University of Leeds and University of Sheffield prior to becoming an independent consultant.
  • tassie-weaver

    Tassie Weaver

    Tassie has worked in a number of rough sleeping services in London and complex needs services in Yorkshire. More recently, Tassie developed and supported the national MEAM Approach network, focussing on transforming services and systems for people facing multiple disadvantage. Tassie led the network for five years, before moving to freelance work. Tassie has three particular areas of interest and expertise: systems thinking, trauma informed approaches and coproduction.

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Sophie Price

Consultancy Manager

Sophie coordinates a wide range of tailored support to the sector including research, evaluations and strategies.