Consultancy

Beth Coyne - Associate

Beth has twenty years’ professional experience in homelessness, criminal justice, mental health, and improving physical, economic and social outcomes for people experiencing disadvantage. She’s worked in homelessness charities large and small, developing innovative projects and improving services. More recently, Beth has led holistic employment services and homelessness prevention in local authorities, and transformation projects with Integrated Care Boards. Beth has experience in mixed-methods evaluation, strategic development, co-design and ensuring people with lived experience can lead service change and improvement. She’s delivered national projects for government, and has a particular interest in place-based systemic change.

Brian Matthews - Senior Associate

Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme.

Emma Donnelly - Analyst

Emma has strong academic and professional experience in the non-profit sector, providing her with qualitative research methods skills and a practical understanding of social issues and homelessness. Emma has a Bachelor of Arts in History, and a Masters of Science in International Development and Humanitarian Emergencies. She has frontline experience working closely with newcomers and refugees in Canada, and with individuals living in subsidised housing communities.

Helen Lewis - Senior Associate

Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations.

Karen Patten - Senior Associate

Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision.

Laura Paterson - Senior Associate

Laura has over 20 years of experience working within the housing sector with a particular focus and specialism towards housing options, homelessness, rough sleeping, housing policy and housing advice disciplines. Laura has been a Housing Consultant for the last seven years.

Mark Goldup - Senior Associate

Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness.

Michael Potselouiko - Analyst

Michael has experience working as a project officer for the 'Homes for Ukraine' initiative and as a research analyst. During his time as a project officer, he facilitated the matching of sponsors and Ukrainian guests, ensuring successful matches and supporting their settlement process in the UK. This involved managing CRM and Excel databases, conducting SPSS-driven qualitative and quantitative feedback analysis, and organising various offline events across England. As a research analyst, he conducted in-depth research, maintaining multiple databases, and engaging with and providing up-to-date information to clients. Michael is advancing his skills through a Google Data Analytics Professional Certificate, with a focus on SQL, Tableau, and R programming. This ongoing education ensures that Michael is up-to-date with the latest analytical tools and methodologies.

Nick Morris - Associate

Nick has more than 10 years of experience as a public policy and advocacy, research and external affairs professional in child health (RCPCH), disability rights (Sense and RNIB), and homelessness (Crisis and Homeless Link). His consultancy approach covers the lifecycle of research and evaluation work from inception to completion, including research design, project management, and stakeholder communication. Nick has experience of using research and evidence to improve public policy and will be starting a PhD in population health sciences later this year.

Peter Brooks - Senior Associate

Peter is a supported housing consultant working with a large number of registered providers, voluntary organisations, government departments and local authorities with the main focus on finance, including budgeting, financial projections, appraisals, accounting, reporting and statistical analysis.

Rebecca Steele - Associate

Rebecca's consultancy work sees her liaising with commissioners to ensure services meet contract requirements and perform well. She has extensive senior executive experience, handling both operations and strategic needs. Rebecca is skilled in leading organisations, building partnerships, and strengthening community ties. Previously, she was the CEO of a mental health organisation, managing CCG, NHS, and community services. With over 15 years in the charity sector, her background includes managing therapeutic services, criminal justice, substance misuse, and gender equality. Recognised by Howard League penal reform, she also received a police commendation for her work in gender-informed approaches and reducing recidivism.

Roger Clark - Senior Associate

Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations.

Dr Sarah Alden - Associate

Sarah began her career working for various local authorities as a housing options advisor and providing specialist housing and welfare benefit advice for the Legal Service Commission. She gained a PhD at the University of Sheffield which explored implementation of homelessness policy across UK Local Authorities. Sarah held research posts at the University of Leeds and University of Sheffield prior to becoming an independent consultant.

Sean Butler - Associate

Sean has over 15 years of experience in leadership, management, and service development within the homelessness and complex needs landscape. Sean’s areas of focus are service transformation in line with trauma-aware, psychologically-informed principles via reflective learning, change management, and management development coupled with utilising coaching and mentoring techniques, drawn from his time as a CIPD qualified learning and development manager. Sean currently works overseeing addiction services in Merseyside. Sean is also a member of Homeless Link national Trauma Informed Care Network.

Siena Caridi-Ross - Analyst

Siena has a background in qualitative research and policy analysis. She is passionate about policy development, particularly in reviewing rough sleeping and homelessness policies across the UK. Siena recently graduated with an MSc in International Social and Public Policy from the LSE.

Tassie Weaver - Senior Associate

Tassie has worked in a number of rough sleeping services in London and complex needs services in Yorkshire. More recently, Tassie developed and supported the national MEAM Approach network, focussing on transforming services and systems for people facing multiple disadvantage. Tassie led the network for five years, before moving to freelance work. Tassie has three particular areas of interest and expertise: systems thinking, trauma informed approaches and coproduction.