Supporting the sector
This work includes ensuring the sector have relevant and timely knowledge and information to enable them to provide effective services and holistic support, developing and supporting implementation of approaches and interventions that meet the needs of people accessing and working in services, and developing understanding and capacity to implement new models in homelessness service design.
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Service design
Developing and supporting implementation of models of homelessness provision and increased access to housing -
Service delivery
Building capacity so services and support are holistic and meet the diverse needs of those accessing them -
Prevention
Preventing new homelessness by improving cross-system practice and repeat homelessness by upskilling the sector -
Partnerships
Ending homelessness requires coordination between many different agencies, including charities and housing associations, community and faith groups, local authorities and other public services, as well as people with lived experience.
Relationship-based approaches
Strengths-based
Strengths-Based or Asset-Based Approaches focus on the positive qualities of the people we work alongside, the organisation and the local community. Rather than addressing the ‘problems’ of the individual, they look to get to know the person as a whole to identify strengths and goals that the person wishes to work towards.
Find out moreTrauma-informed care
Trauma Informed Care is an approach which can be adopted by organisations in order to improve awareness of trauma and its impact, to ensure that the services provided offer effective support and, above all, that they do not re-traumatise those accessing or working in services. TIC is an approach which is widely used across many sectors in the US and elsewhere, and is growing in popularity here in the UK.
Find out morePsychologically-informed
Psychologically Informed Environments are services that are designed and delivered in a way that takes into account the emotional and psychological needs of the individuals using them. The concept of PIE emerged following discussions of a multi-agency working group, convened by the Royal College of Psychiatry, interested in community mental health provision in the UK.
Find out moreOur people
Our Sector Development directorate is made up of the Practice, Partnerships and Member Services teams.
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Jo Prestidge
Head of National Practice Development
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Alex Smith
Senior National Practice Development Project Manager (Housing First Lead)
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Lauren Page-Hammick
National Practice Development Project Manager (Youth Homelessness Lead)
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Vicky Album
National Practice Development Project Manager
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Viv Griffiths
National Practice Development Project Manager
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Isabel Langdale
National Practice Development Project Manager (Women's Homelessness Lead)
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Joanna Turner
National Practice Development Project Manager
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Jeremy White
Head of National Partnerships
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Sirea Jabar
Partnership Manager (Yorkshire & Humber, North East, Lancashire & Cumbria)
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Steven Barkess
Partnership Manager (West Midlands & North West)
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Chris Dutton
London Strategy Lead
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Chrystalla Karvella
Partnership Manager (London)
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Rose Smith
Partnership Manager (South West)
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Ellie Mullin
Partnership Manager (South East)
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Catherine Storey
Partnership Manager (East & East Midlands)
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Kate Alaway
Head of Member Services
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Lizzie March
Membership Manager
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Alex McKenzie
Conference and Events Manager
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Lana Newby
Events Officer
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Laura Millward
Senior Learning & Development Manager
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James Cuming
Training Manager
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Sharelle Hunte
Training Officer
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Sophie Price
Consultancy Manager
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Sian Morris
Consultancy Officer
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Helen McCall
Marketing Manager for Member Services
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Lucy Horitz
Senior Learning & Development Manager
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Hannah Opie
Learning and Development Manager
