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Our Vision and Mission

Our vision is a country free from homelessness. We believe that everyone should have a place to call home and the support they need to keep it.

And our mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed.


Here is our journey. Come with us.

As the membership body for the homelessness sector in England, with over 900 members, Homeless Link is in a unique position to see both the scale and nature of the tragedy of homelessness. We see the data gaps; the national policy barriers; the constraints of both funding and expertise; the system blocks and attitudinal obstacles. But, crucially, we also see – and are instrumental in developing – the positive practice and ‘what works’ solutions.

Key to those solutions is the tireless work our growing body of members do across the country to support, enable and empower people experiencing or at risk of homelessness.

As an organisation we believe that things can and should be better: not because we are naïve or cut off from reality, but because we have seen and experienced radical positive change in the way systems and services are delivered – and that gives us hope for a different future.

Our full strategic plan is linked below. We want our members – the beating heart of all we do – to come on this journey with us. To end homelessness for good by ensuring everyone has a place to call home and the support they need to keep it. And moreover, to help create positive futures for all individuals experiencing homelessness or living in vulnerable housing situations.

Commitment to Change: Homeless Link's Equalities, Diversity and Inclusion (EDI) Strategy

Homeless Link cannot achieve our vision, mission and strategy without also addressing equalities, diversity and inclusion. This separate strategy sets out our commitment and the approach that Homeless Link we will take over the next 3 years. It should be read alongside our strategic plan ‘Shaping the Future Together’ and our EDI policy.

What We Do


Be part of our community of over 900 organisations and individuals working to end homelessness across England.


Tailored support including research, evaluations and strategies to help your organisation review your services, embed best practice and become financially resilient.

Grants, Funding and Investment

Securing funding is always a major challenge for the homelessness sector. Homeless Link lobbies for funding in this area. We also manage some grant programmes on behalf of others.


The UK's leading client relationship and service management solution. Built by Homeless Link. For the sector.


Our courses are based on the latest homelessness policy, research and legislation, helping you to develop professionally, overcome day-to-day challenges and improve the service you offer to the people you support.

Policy and Influencing

Homeless Link represents organisations working on homelessness throughout the country. We give a stronger voice to our members and to the sector as we work to improve policies at local and national level and build a movement to end homelessness.


Homelessness is a complex problem requiring complex solutions. Through our research team and our consultancy service we gather evidence, data and best practice from our members and across the homelessness sector to help to inform decision makers in terms of policy and practice.

Data and Information Services

Homeless Link is proud to manage a number of services which gather valuable data about rough sleeping, and help people sleeping rough to access relevant services more effectively.

Supporting Local Partnerships

Ending homelessness requires many people to work together across the voluntary sector, local government, health services and private sector. Homeless Link have pioneered and continue to support local partnerships across England.

Our People

Who are we? What do we do? Meet the people behind Homeless Link

Senior Management team

The senior management team work with the board to define and deliver our strategy and the work we do in each specialist team. They also represent the organisation externally, maintaining and developing our profile with the public, government and in the media.

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    Rick Henderson

    Chief Executive

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    Matt Harrison

    Deputy Chief Executive

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    Fiona Colley

    Director of Social Change

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    Peter Smith

    Director of Sector Development

Board of Trustees

Our board of trustees is made up of unpaid individuals elected by our membership, others who are independently appointed and people with direct experience of homelessness.

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    Anne McLoughin

    Chair of Trustees

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    Steve Benson

    Chief Executive of Two Saints

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    Harish Bhayani

    Founder & Senior Partner at PRM Diversity Consultants

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    Amanda Dubarry

    Chief Executive for Caritas Anchor House

  • Mike Egan_770x415px

    Mike Egan

    Chartered Accountant

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    Angela Lennox

    General Practitioner

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    Mark Simms

    Chief Executive Officer at P3

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    Jamie Whysall

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    David Smith

    CEO of Oasis Community Housing

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    Ellie McNeil

    Ellie is the Chief Executive of YMCA Liverpool and Sefton

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    Maria Iglesias

    Head of Operations and Business Development at Praxis

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    Ross Watkins

    Community Manager, Emmaus

Central Services team

Our central services team keep the wheels of Homeless Link turning by keeping our office running smoothly and making sure our staff have everything they need.

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    David Asafori

    Head of finance

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    Jo Bone

    HR manager

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    Jolanta Bobiniene

    Finance Manager

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    Mahlet Tefera

    Finance Officer

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    Clare Riddiford

    Salesforce CRM & Systems Manager

Communications and Advocacy team

We are committed to raising awareness, changing perceptions and empowering people to act when it comes to ending homelessness.

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    Rob Cartridge

    Head of Communications and Advocacy

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    Louise Weaver

    Communications Manager

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    Jonny Keyworth

    Digital Communications Manager

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    Nye Jones

    Campaigns Manager

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    Gareth Thomas

    Senior Information Manager

Grants and Investment team

For more information about any of our programmes, or for a conversation about grants and investments within the homelessness sector, please email fund@homelesslink.org.uk.  

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    Belinda Moreau-Jones

    Head of Grants and Investments

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    Murphy Hopkins-Hubbard

    Enterprise Development and Investment Manager

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    Tom Flynn

    Grants Manager

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    Rebecca Dillon

    Grants Manager

In-Form Business Development Team

Our In-Form Business Development Team is here to help you find the In-Form product that's right for you.

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    Jane Finucane

    Assistant Director In-Form Business Development

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    Cainan Loubon

    Head of In-Form Sales

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    Bianca Claydon

    In-Form Business Development Manager

  • 54

    Amber Land

    In-Form Marketing Manager

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    Lauren Ashman

    In-Form Finance Officer

In-Form Technical Team

Our In-Form Technical Team is here to help you with your new In-Form system, and through a programme of ongoing support and development.

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    Nick Leary

    Assistant Director of In-Form Technology

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    Olivia Cannon

    Head of Product

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    Silvina Brodersohn

    In-Form Solution Engineer

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    Emma Fee

    Product Strategist and Tester

  • 17

    Shahin Choudhury

    Training Manager

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    Gail Treves-Brown

    Senior Consultant

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    James Cannon

    Senior Consultant

  • Katia Padfield

    Katia Padfield

    Senior Consultant

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    Michael Mulkeen

    Senior Consultant

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    Rafiqul Islam

    Senior Consultant

  • 20

    Caitlin Palmer

    Senior Consultant & Customer Success Manager

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    Amy Evans

    Lead Consultant

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    Elaine Bundy

    Lead Consultant

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    Karina Maitland

    Lead Consultant

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    Liam Moran

    Lead Consultant

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    Al Morrissey

    Lead Consultant

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    Sam Leonard

    Lead Consultant

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    Alex Low


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    Parvez Ahmed


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    Jon Timms

    Associate Consultant

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    Judith Heljeberg

    Associate Consultant

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    Roland Pusker

    Associate Consultant

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    Stephanie Guirten

    Associate Consultant

Member Services team

Our member services team works directly with our members across England, through membership, events, training and consultancy, to improve homelessness and supported housing services.

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    Kate Alaway

    Head of Member Services

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    Lizzie March

    Membership Manager

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    Mike Wilson

    Membership Data and Quality Manager

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    Alex McKenzie

    Conference and Events Manager

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    Lana Newby

    Events Officer

  • 9

    Laura Millward

    Senior Learning & Development Manager

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    James Cuming

    Training Manager

  • 36

    Sharelle Hunte

    Training Officer

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    Sophie Price

    Consultancy Manager

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    Sian Morris

    Consultancy Officer

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    Helen McCall

    Marketing Manager for Member Services

National Practice Development team

Our National Practice Development team works with organisations across homelessness and related sectors to develop new approaches and improve current practice to supporting people out of homelessness.

Through practical guidance and toolkits, pilot projects and training, the team helps the sector progress and adapt to changing demands. 

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    Jo Prestidge

    Head of National Practice Development

  • 62a

    Alex Smith

    Senior National Practice Development Project Manager (Housing First Lead)

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    Lauren Page-Hammick

    National Practice Development Project Manager (Youth Homelessness Lead)

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    Vicky Album

    National Practice Development Project Manager (Strengths-based Practice Lead)

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    Viv Griffiths

    National Practice Development Project Manager

Partnerships team

Our partnerships team works directly with our members across England, through Communities of Practice, membership, local networks, events and consultancy, to improve services and end rough sleeping and homelessness.

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    Natalie Allen

    Head of National Partnerships

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    Sirea Jabar

    Partnership Manager (North)

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    Steven Barkess

    Partnership Manager (Central)

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    Chris Dutton

    London Strategy Lead

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    Chrystalla Karvella

    Partnership Manager (London & South East)

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    Catherine Storey

    Partnership Manager (East & East Midlands)

Policy and Research team

To influence change we must make a compelling case to policy makers at all levels, drawing together the strongest evidence, and identifying solutions that prevent homelessness. We work across national and local government to influence the development of policy, strategy and investment. We conduct research to better understand homelessness and how we can address it. 

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    Sophie Boobis

    Head of Policy and Research

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    Dr Trent Grassian

    Research Manager

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    Debra Hertzberg

    Research Manager

CHAIN team

CHAIN which is commissioned and funded by the Mayor of London and managed by Homeless Link, represents the UK's most detailed and comprehensive source of information about rough sleeping.

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    Colin Westhead

    CHAIN Support Officer

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    Dan Gothard

    CHAIN Support Officer

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    Ella Morris

    CHAIN Support Officer

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    Ian Canadine

    Head of CHAIN

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    Mike Goldberg

    CHAIN System Development Lead

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    Sasha Carn

    CHAIN Support Officer

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    Tom Visscher

    CHAIN System Change Analyst