Upcoming events and training

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

This course will explore practical ways to reduce unplanned moves from your service.

Staff in the migrant sector often see people who are homeless, including people sleeping rough. There is a range of homelessness services available from local …

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

A free, interactive session with our National Practice Development Team, sharing guidance and resources on strengths-based practice.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

A programme of compassion-informed practice development. This programme consists of 2x half-day interactive online workshops. Through exploring compassion for others (people who access services) and compassion for self, the workshops aim to help you get curious about your subconscious drivers and develop your capacity to respond – not react, to the challenges you face at work.

Introducing our comprehensive drug and alcohol awareness course tailored specifically for homelessness services. The course is designed to equip professionals with the knowledge and skills needed to effectively identify, approach, and assist individuals struggling with drug and alcohol use and dependency.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.