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Riverside - Railway Road Project

Who is the project for?

Who do we help?

Single homeless people with support needs. Priority given to those with a local connection.

Who we cannot help

No automatic exclusions.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

All referrals come via Wigan Council's Housing Support Access Point.

Referral procedure

Referrals via HSAP ( see www.wigan.gov.uk). Require proof of ID, eg birth certificate, driving licence, benefits letter etc. Need risk assessment from referring agency. 6 emergency access beds, 4 of which are 4 weeks stay maximum.

Length of stay

Minimum stay

1 Night

Maximum stay

2 Years

Support and accommodation

Support offered

5 full time staff cover weekly rota on-site during day, Manager available Mon-Fri 9am-5pm, plus overnight security/concierge. Keywork system (approx 11 residents per support worker), fortnightly-monthly meetings. Support plans with agreed outcomes, reviewed every 6 weeks. Staff provide support around benefits, budgeting, debt, alcohol and drug problems, mental and physical health, offending behaviour, employment, training and education. Liaison with other support agencies.

Total spaces


Further information

Public transport

Leigh bus station - 10 mins walk.