Team Around Me (TAM) is a straightforward, consistent, strengths-based, trauma-informed, and co-produced approach for holding multi-agency meetings which helps create a sense of unity and support among professionals and puts the client at the centre of their own support.
Single Homeless Project developed TAM in response to both the challenge for professionals of coordinating multiple agencies and the negative experiences that many of their clients had had of accessing services and attending meetings in their past.
TAM provides a practical framework for creating and implementing multi-agency plans that prioritise the client. TAM also offers a proactive approach for services to transform challenges and barriers into valuable data, informing changes to service design and funding decisions.
TAM has three primary aims:
- To put the person at the centre of their support and ensure that their personally identified goals and challenges are central to any actions being agreed and taken.
- To improve multi-agency working among different services by ensuring shared goals, clarifying each service’s responsibilities, and discussing and collaboratively managing any challenges and risks.
- To enable services to gather data on service-level and systemic issues affecting the people they support, allowing them to provide feedback to system or area leaders to evidence the need for change.