Resources

Guidance and tools to help you achieve the best for the people you support.

COVID-19 and Homelessness

Helping services in the homelessness sector respond during the pandemic
Webinar and podcast catchup

Browse our recordings of past webinar and podcast events below. Visit our What's on? pages for upcoming events, both live and online.
Guidance on Severe Weather Emergency Protocol (SWEP) and extended weather provision

Guidance and case studies to help you develop suitable responses during the winter and periods of severe weather.
Rough Sleeping Estimates Toolkit 2019

This toolkit sets out the process that local authorities, and their partners, use to arrive at their annual snapshot figure of people sleeping rough.
Street Outreach Resources

Resources and training to support assertive street outreach
Managing Accommodation

Meeting your responsibilities as a manager of building-based services
Supporting people who use drugs

How can homelessness services support residents who use drugs, while remaining within the law?
Alcohol Use in Homelessness Services

Improving the housing and support offer for people who drink
Supporting EEA Nationals

Key information, principles and good practice in response to EEA nationals experiencing homelessness.
Brexit and EU Settlement

What do we know about the impact of Brexit on EU nationals in the UK?