Our approach
We want membership of Homeless Link to be accessible to every frontline homelessness organisation, so we keep the fees affordable and take an enterprising approach to our activities and finances. We actively avoid being dependent on any one source of funding and self-generate resources wherever possible. This can be via fundraising and corporate sponsorship, and surpluses on contracts and social enterprises which also further our mission.
We work within a fast-changing world and over the life of this strategy we will always be learning and evolving. We will enhance our use of data and take advantage of innovative technologies, while maintaining robust risk management and control systems.
We are fully committed to Equity, Diversity and Inclusion (EDI) and our journey to be an anti-racist organisation.
We aim to embed a confident and principled approach to EDI within every aspect of our work and culture, and lead by learning, embedding and sharing inclusive, accessible and equitable approaches that are rooted in the diverse experiences and needs of people experiencing homelessness.
Objectives
- To support the sector’s journey in becoming more effective, innovative and resilient, with strong and diverse leadership and continuous improvement in service delivery.
- To expand the capabilities and use of In-Form across the sector, supporting our customers to deliver better services and demonstrate their impact.
- To connect and convene our members, partners and stakeholders in creating inclusive partnerships and embedding coproduction to drive innovation, inclusion and improved outcomes for people with diverse experiences of homelessness.
- To evidence and share what works to improve the design and delivery of services that prevent and relieve homelessness.
- To support the recruitment, retention and development of a sector workforce that is high performing, thriving and representative of the communities they serve.
Objectives:
- To be a strong voice for the sector, influencing national policy and funding decisions to ensure preventing and ending homelessness is across-party and -departmental priority.
- To take a bold and inclusive national and local campaigning approach, in which members play an active role, with positions and collective campaigns rooted in member experiences and knowledge.
- To produce and promote truly inclusive and anti-racist evidence and influencing approaches, which reflect and benefit the diverse lived experiences of everyone who faces homelessness.
- To champion partnership, multi-agency and cross-government approaches to addressing the systemic causes of homelessness, reaching out to other sectors with a compelling narrative that everyone has a part to play.
- To contribute to the advancement of knowledge into the diverse causes of and solutions to homelessness, in collaboration with people with lived experience and partners across the sector, academia and public spheres.
Objectives:
- To ensure that the services we provide to our members are relevant, inclusive and valuable, and that our work is informed by and responsive to the diverse and changing needs of members and people experiencing homelessness.
- To ensure we are a financially sustainable organisation with diverse income streams, including long term grants and growing social enterprise surpluses, alongside membership fee income.
- To be a workplace of choice, with a diverse, engaged and high performing workforce whose wellbeing and development is supported.
- To be brilliant communicators, delivering relevant information to the people who need it, in the best format and at the optimum time, to drive change in the sector and society.
- To ensure our work and decisions are informed and supported by high quality data and robust and secure systems and processes.
