We use cookies to provide vital functionality. For more information, please see our cookie policy.

Manage cookie preferences

Working together to end homelessness

Ending homelessness requires coordination between many different agencies, including charities and housing associations, community and faith groups, local authorities and other public services, as well as people with lived experience. Yet in many areas joint working remains under-developed, dysfunctional or absent. Too often this results in inefficient ways of working as efforts are duplicated or confused, while the needs of people who are homeless remain unmet.

Homeless Link is funded by the Department for Levelling Up Housing and Communities to support partnership development across England and from London Councils for specific work in the capital. Some of the approaches that we use are shown below:

Types of support

So that people experiencing, or at risk of, homelessness are better supported by more cohesive local and regional organisations and systems, our Partnership Managers can help with:

  • Forum development, charters, frameworks and pathways
  • Operational protocol development
  • Critical friend, local strategy development
  • Workshops, consultation and stakeholder events
  • Bespoke 1-2-1 support for specific, identified needs
  • Regional leadership events bringing senior leaders together to identify and address challenges
  • Facilitate coproduction with people with lived experience
  • Skill development and training e.g. systems leadership
  • Conflict resolution e.g. mediation and relationship repair between the LA, VCS and faith groups
  • Homeless Winter Transformation Fund - supporting organisations to develop applications reflecting best practice models complementing local strategic responses.

Examples of partnership building

These are some case studies of work that we have delivered to improve partnership working.

Hull City Council

Homeless Link to help explore opportunities for strengthening the relationship and understanding between non-commissioned organisations and Hull CC. Read the case study.

Stoke on Trent & Liverpool City Councils

Homeless Link facilitated stakeholder engagement in both these cities around bids to the Rough Sleeping Initiative

Basildon Homeless Forum

Homeless Link established a new forum bringing together all the local stakeholders

Reading BC

The Homeless Link Partnership Managers lead the stakeholder engagement for Reading to assess local provision of services.


Homeless Link (HL) supported Northampton to mediate and build more positive relationships between the local authority, community groups and faith groups.

Redditch and Bromsgrove

Provided support and guidance in the establishment of high quality Housing First programmes

East Sussex Homelessness Forum

Invited by the local MP to strengthen collaboration between local organisations working on homelessness

"The support I have received from Steve Barkess, Partnership Manager for Homeless Link has been invaluable. He has facilitated the setting up of a local Housing First Offer which supported entrenched rough sleepers "
Amanda Delahunty, Strategic Housing & Enabling Officer, Bromsgrove District and Redditch Borough Councils

Meet the Partnership Team

Read down to find your local partnership manager's contact details

Group Meeting

Talk To Us - Nationwide


Natalie Allen

Head of National Partnerships

Head of National Partnerships

Talk To Us


Sirea Jabar

Partnership Manager (North)

Partnership Manager (North)

Talk To Us - West Midlands and North West


Steven Barkess

Partnership Manager (Central)

Partnership Manager (Central)

Talk To Us - London & South East


Chrystalla Karvella

Partnership Manager (London & South East)

Partnership Manager (London & South)

Talk To Us - London & South East

Greg Headleyweb

Greg Headley

Partnership Manager (London & South East)

Partnership Manager (London & South)

Talk To Us - East of England and East Midlands

Me Profile Pic (2) copy (1)

Catherine Storey

Partnership Manager (East & East Midlands)

Partnership Manager (East & East Midlands)

Talk To Us - London Plus


Chris Dutton

London Strategy Lead

London Strategic Lead for London Plus