Supporting the sector
This work includes ensuring the sector have relevant and timely knowledge and information to enable them to provide effective services and holistic support, developing and supporting implementation of approaches and interventions that meet the needs of people accessing and working in services, and developing understanding and capacity to implement new models in homelessness service design.
The team have been at the forefront of sector innovations including trauma-informed care and Housing First.
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Service design
Developing and supporting implementation of models of homelessness provision and increased access to housing -
Service delivery
Building capacity so services and support are holistic and meet the diverse needs of those accessing them -
Prevention
Preventing new homelessness by improving cross-system practice and repeat homelessness by upskilling the sector -
Partnerships
Ending homelessness requires coordination between many different agencies, including charities and housing associations, community and faith groups, local authorities and other public services, as well as people with lived experience.
Sector updates
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News
New qualification recognising outreach workers
We’re excited to announce that the CIH Level 3 Certificate in Rough Sleeping Outreach Services is on the way.
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News
The Power of Language: Why words matter in Supported Accommodation
A blog from the Ferry Project about how trauma informed conversations and motivational interviewing can deliver better outcomes for people experiencing homelessness.
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News
The value of data in supporting people
Matt Harrison explains why Homeless Link provides a client management software and introduces a new bursary for smaller members.
Our people
Meet the National Practice Team
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Jo Prestidge
Head of Development
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Alex Smith
Interim Head of National Practice Development
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