Upcoming events and training

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

Introducing our comprehensive drug and alcohol awareness course tailored specifically for homelessness services. The course is designed to equip professionals with the knowledge and skills needed to effectively identify, approach, and assist individuals struggling with drug and alcohol use and dependency.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

This is course will provide participants with a greater understanding of how the criminal justice system operates. Delegates will understand that offending behaviour is a specific need and how they can support people away from patterns of offending behaviour.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.