Upcoming events and training

This course will explore best practice and safety when it comes to lone working.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

For all frontline staff who are looking to build on their resilience and reduce the negative impact of stress in the workplace.

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

This course will explore practical ways to reduce unplanned moves from your service.

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.