Upcoming events and training

This course will explore practical ways to reduce unplanned moves from your service.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

This one day course will explore common issues relating to tenancies and licences.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

Join us on World Suicide Prevention Day to build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.