Upcoming events and training

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course will provide you with an introduction to domestic abuse, looking specifically at how it might impact service users in a range of homelessness settings.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

This course will explore practical ways to reduce unplanned moves from your service.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

A programme of compassion-informed practice development. This programme consists of 2x half-day interactive online workshops. Through exploring compassion for others (people who access services) and compassion for self, the workshops aim to help you get curious about your subconscious drivers and develop your capacity to respond – not react, to the challenges you face at work.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.