Upcoming events and training

A follow-up course to Trauma-informed: Theory and Principles, building practical ways of working with people affected by trauma.

This course will explore how trauma can create self-harming behaviour in a person as a way of managing emotional distress, and look at how to support people away from self-harming to alternative ways of managing their emotions.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

A free interactive session for frontline workers and managers focussed on race and ethnicity.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

A free interactive session for frontline workers and managers to explore trans inclusion in homelessness services.