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Housing Department

Basingstoke and Deane Borough Council - Housing Services

Services offered

Provide statutory assessment of homeless duties including referrals to local services, as well as administration of social housing register. General housing advice and information for private and housing association tenants and homeless people. Out of hours emergencies 01256 844 844.

Area served

Basingstoke and Deane Borough Council area.

Who is the project for?

Who do we help?

Anyone in needs of housing advice aged 18 and above and their household.

Best way to get in touch

How to contact

Email or phone for an appointment.

How to contact - Opening times

  • Monday: 8.30am - 4.30pm
  • Tuesday: 8.30am - 4.30pm
  • Wednesday: 8.30am - 4.30pm
  • Thursday: 8.30am - 4.30pm
  • Friday: 8.30am - 4.30pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Train station - 15 minutes walk.