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Branches Hostel

Who is the project for?

Who do we help?

Single homeless men and women and rough sleepers aged 18 to 65+. Accept people with multiple complex needs including mental health, substance and alcohol misuse. Have an in-house CBT Practitioner.

Who we cannot help

History of arson. Schedule 1 offenders/ People posing a risk to children. Recent history of arson.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Priority given to referrals via Waltham Forest Housing. Other agencies to refer via WF Housing.

Referral procedure

Email referrals@wfcbranches.org.uk or phone 8am-6pm. Application form to be completed by applicant (with support of referring agency). Initial interview. Require proof of identification, for example, passport, benefits letter. Applicant must be eligible for housing benefit.

Length of stay

Minimum stay

1-3 Months

Maximum stay

2 Years

Support and accommodation

Support offered

Support and Resettlement Team 8am to 6.30pm. Compulsory key-work with meetings at least weekly in the first 3 months. Clients are required to commit to working with Key-workers and with other agencies, as relevant to their support needs. In-house CBT Practitioner. Tailored, whole-person support, advocacy and referrals to relevant agencies e.g. primary healthcare and substance/alcohol rehab services. Opportunities for life-skills development, learning and educational courses in-house and through local organisations, and volunteering. Waking Night Concierges.

Total spaces



Rooms are self-contained with en-suite shower, basin and toilet facilities.

Further information

Public transport

Walthamstow Central or Blackhorse Road tube stations. Overground – Wood Street Station. Buses 97, 123, 158.