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Brighter Futures - 90 Hope Street

Who is the project for?

Who do we help?

Single people who are homeless or in acute housing need. Priority given to rough sleepers and women involved in prostitution. Priority given to people with a local connection.

Who we cannot help

People who have been previously barred (reviewed weekly or on request).



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in 24 hours a day. Until 2pm prioritise rough sleeper team referrals. Carry out risk assessment.

Length of stay

Minimum stay

1 Night

Maximum stay

2 Years

Support and accommodation

Support offered

16 full time and 6 relief staff, plus 3 support staff per shift (2 at night), 24 hour waking cover. Compulsory key worker system, weekly meetings. Support plans with agreed outcomes, reviewed weekly. Staff provide advice, help with benefits and independent living skills, and make referrals to specialist services.

Total spaces



Including 4 emergency beds

Further information

Public transport

Hanley bus station - 15 minutes walk.