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Housing Department

Burnley Borough Council - Housing Needs Team

Services offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age, disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 01254 356535

Area served

Burnley Borough Council.

Who is the project for?

Best way to get in touch

How to contact

complete online portal , drop-in, or phone.

How to contact - Opening times

  • Monday: 9am - 12.30pm, 1.30pm - 5pm
  • Tuesday: 9am - 12.30pm, 1.30pm - 5pm
  • Wednesday: 10am - 12.30pm, 1.30pm - 5pm
  • Thursday: 9am - 12.30pm, 1.30pm - 5pm
  • Friday: 9am - 12.30pm, 1.30pm - 5pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Burnley train and bus stations.