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Housing Department

Cambridge City Council - Housing Advice Service

Services offered

Our Housing Advice service offers free, confidential advice to anyone with a housing-related issue including private sector tenants, housing association tenants, council tenants, owner-occupiers, landlords, homeless people, Illegal eviction and harassment. The Housing Advice Service also manages the Home-Link choice based lettings system.

Area served

Cambridge City Council area.

Who is the project for?

Who do we help?

People who are or may be homeless, people in housing need, general public.

Best way to get in touch

How to contact

Phone or self refer on-line at www.cambridge.gov.uk/get-help-to-avoid-becoming-homeless. For out of hours emergencies, call - 0330 053 8109. Appointments: Mandela House is open for appointments only, from Wednesday to Friday, 9am to 5.15pm Telephone: Monday to Friday, 10am to 4pm

How to contact - Opening times


Wheelchair access

Yes - limited

Adapted toilets


Further information

Public transport

Drummer Street bus station - 5 minutes walk.