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Housing Department

Castle Point Borough Council - Housing Options

Services offered

Housing options service, including assessment of entitlement to housing for people who are homeless or threatened with homelessness. Advice and assistance, including advice on housing options, the private rented sector, landlord and tenant law and all housing related issues. Rent deposit scheme for people in priority need. Out of hours emergencies phone 01268 758357.

Area served

Castle Point Borough Council - Benfleet, Hadleigh, Thundersley, Canvey Island.

Who is the project for?

Who do we help?

People who are or threatened with homeless, or requiring general housing advice.

Best way to get in touch

How to contact

Complete enquiry form - https://www.castlepoint.gov.uk/housing-advice-and-homeless-enquiry-form

How to contact - Opening times

  • Monday: 9.30 am – 12.30pm & 13.30 – 16.30pm
  • Tuesday: 9.30 am – 12.30pm & 13.30 – 16.30pm
  • Wednesday: 9.30 am – 12.30pm & 13.30 – 16.30pm
  • Thursday: 9.30 am – 12.30pm & 13.30 – 16.30pm
  • Friday: 9.30 am – 12.30pm & 13.30 – 16.30pm
  • Weekends: Closed


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Bus routes to Thundersley are 2,3,12,15,16,21,21A,21B,26B,27,27A,27B and 28