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Changing Lives - Union Terrace

Who is the project for?

Who do we help?

Single homeless men with a local connection to York. Applicants without a local connection can be supported whilst appropriate alternative accommodation is found. Can accept applicants with dogs.

Who we cannot help

Needs too high.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

All referrals go through a Single Access Point (SAP@york.gov.uk), phone 01904 554095.

Referral procedure

You can be referred to Changing Lives’ accommodation services via the Single Access Point at City of York Council. Contact City of York Council to fill in a referral form or download the form online at www.york.gov.uk E: SAP@york.gov.uk T: 01904 553 844

Length of stay

Minimum stay

1 Night

Maximum stay

6 months - 1 Year

Support and accommodation

Support offered

14 full time and 3 part time staff, 4 volunteers, 24 hour waking cover. Key work system (10-11 residents per worker), daily meetings. Support plans, reviewed every 3 months. Support includes help with money management, independent living skills, social skills, developing self esteem and accessing training and/or employment opportunities. Support by signposting to external agencies for support with drug and alcohol issues, mental and physical health.

Total spaces



35 single bedrooms, 3 of which have private bathroom facilities. 1 double hospital discharge bedroom and 1 single hospital discharge bedroom.

Further information

Public transport

York train station - 15 minutes walk. Buses 2, 22.