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Elim HA - Phoenix Place

Who is the project for?

Who do we help?

Mothers and babies (under the age of 18 months at referral). Single women 22+.

Who we cannot help

Unmanaged addictions. High needs.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

All referrals come via Bristol City Council.

Referral procedure

All interested parties need to make an appointment at Temple Street Bristol City Council to present as homeless.

Length of stay

Minimum stay

1-3 Months

Maximum stay

6 months - 1 Year

Support and accommodation

Support offered

3 full time and 1 part time supported housing officers, 1 part estates officer, 1 full time team leader. Staff are available Monday-Friday 9am-5pm, there is access to an on call service after these hours if needed, we also have a security guard on site Monday-Friday 8pm-4am and Saturday-Sunday 8pm-6am. Residents are required to attend support sessions fortnightly – housing support is offered (budgeting, accessing accommodation in the community, signposting to relevant agencies, applying for benefits

Total spaces



30 spaces for single women and 25 spaces for mothers aged 18+ with a baby under 18 months.

Further information

Public transport

Close to Temple Meads train station and bus links. City centre - 5 minutes walk.