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Housing Department

Epping Forest District Council - Housing Options

Services offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. General housing advice and information to private and council tenants and homeless people. Finders Fee scheme for landlords wanting to let private sector homes to homeless people. Out of hours emergencies phone 01992 564000.

Area served

Epping Forest District Council - Loughton, Chigwell, Waltham Abbey, Epping, Chipping Ongar.

Who is the project for?

Who do we help?

General public, including people who are or may be priority homeless.

Best way to get in touch

How to contact

Drop-in, phone or contact for an appointment.

How to contact - Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 4.45pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Epping tube - 20 minutes walk.