We use cookies to provide vital functionality. For more information, please see our cookie policy.

Manage cookie preferences

Housing Department

Hartlepool Borough Council - Housing Advice

Services offered

Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 01429 266522 and you will be given further options to choose from.

Area served

Hartlepool Borough Council area.

Who is the project for?

Who do we help?

General public, including people who are or may be priority homeless.

Best way to get in touch

How to contact

Drop-in, phone or write.

How to contact - Opening times

  • Monday: 10am - 11:30am and 2pm -3:30pm
  • Tuesday: 10am - 11:30am and 2pm -3:30pm
  • Wednesday: 2pm - 3:30pm
  • Thursday: 10am - 11:30am and 2pm -3:30pm
  • Friday: 10am - 11:30am and 2pm -3:30pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Hartlepool train station - 5 minutes walk.