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Haven Tyneside Ltd

Who is the project for?

Who do we help?

Single homeless people with support needs. The project can accept people with learning difficulties, mental health problems, drug/alcohol dependency and a history of offending. Priority given to those with a local connection to Newcastle or Gateshead.

Who we cannot help

History of arson.


Men only and women only

Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept referrals from Gateway in Newcastle and Portal in Gateshead only. No self referrals.

Referral procedure

Agencies should phone or call in Mon-Fri 9am-5pm or write. Application form. Interview. Require proof of ID. Prefer additional information and input from referral agency.

Length of stay

Minimum stay

3-6 Months

Maximum stay


Support and accommodation

Support offered

11 full time and 1 part time staff available at off-site office Mon-Fri 9am-5pm, with daily visits to residents. Emergency on-call system. Keywork system (11 residents per worker), meetings for at least 1 hour each week, plus group work. Action plans with agreed outcomes and input from specialist agencies as appropriate, reviewed quarterly. Support around independent living skills and training.

Total spaces



In single sex shared houses and self-contained flats dispersed across Newcastle and Gateshead.

Further information

Public transport

Gateshead Bus station and Gateshead Metro nearest to office