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Hightown HA - Kent House

Who is the project for?

Who do we help?

Single homeless people. Can accept 2 couples. Priority given to applicants with a local connection to St Albans.

Who we cannot help

History of arson, violence, or sex offence.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept referrals from any agency. Most referrals come from St Albans District Council, St Albans Open Door and the Probation Service.

Referral procedure

Phone Mon-Fri 8am-6pm, Sat-Sun 9am-6pm or write. Applicant and agency complete application form before interview. Need proof of ID and background information, eg CPA notes, care plans, risk assessment, housing references.

Length of stay

Minimum stay


Maximum stay

2 Years

Support and accommodation

Support offered

7 staff, available 8am-10pm daily, waking night cover. Compulsory keywork system (8 residents per key worker), with weekly meetings. Action plans with agreed outcomes, reviewed every 6 months. Staff provide support around independent living skills, social skills, self-esteem, training and employment.

Total spaces



16 single units plus 2 double rooms for couples.

Further information

Public transport

St Albans City train station - 5 mins walk.