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Hightown HA - St Albans Open Door

Who is the project for?

Who do we help?

Rough sleepers, single homeless and vulnerably housed people. Priority to people with a local connection.

Who we cannot help

No Automatic Exclusions.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Print off the referral form from the website. Completed forms should be completed and emailed to opendoorstalbans@hightownha.org.uk. Referrals can also be made via the drop-in service Mon-Fri 2.30pm-4pm.

Length of stay

Minimum stay

1 Night

Maximum stay

≤ 1 Month

Support and accommodation

Support offered

8 full time, 3 full time support staff. Linkwork system with meetings as necessary. Staff provide resettlement support and signposting to benefits advice, health and specialist services. Drop-in service on same site for homeless and vulnerably housed people Mon-Fri. Outreach team actively seeking and supporting rough sleepers.

Total spaces



En suite bedrooms x 12

Further information

Public transport

St Albans train station - 15 minutes walk. Town centre bus stops - 5 minutes walk.