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Housing Department

King's Lynn & West Norfolk Borough Council - Housing Needs Services

Services offered

Advice and assistance for people who are homeless or threatened with homelessness. Advice and information for people with housing problems. Homelessness prevention, assessment of entitlement to housing. Advice on landlord and tenant issues and rehousing options. Mortgage rescue advice and information on preventing repossession. Out of hours emergencies phone - 01553 616601.

Area served

King's Lynn and West Norfolk Borough Council area.

Who is the project for?

Who do we help?

General public, including people who are or may be homeless.

Best way to get in touch

How to contact

Drop-in, phone or contact for an appointment.

How to contact - Opening times

  • Monday: 9am - 4pm
  • Tuesday: 9am - 4pm
  • Wednesday: 1pm - 4pm
  • Thursday: 9am - 4pm
  • Friday: 9am - 4pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Train station - 10 minutes walk. Bus station - 5 minutes walk.