Accommodation

King's Lynn Winter Night Shelter

Who is the project for?

Who do we help?

Anyone 18+ presenting homeless with nowhere safe to stay. Can accept people with dogs. We can accommodate individuals with no local connection to West Norfolk on a case by case basis.

Gender

Mixed

Minimum age accepted

18

Maximum age accepted

99

How to get a referral

Referral agencies

Welcomes referrals from other organisations working with the homeless including police referrals, probation services, hospital discharge and prison release: please contact us for a referral form. We are also able to assist and advise individuals who self-refer (i.e. come to our door for help). All guests are risk-assessed at the point of arrival.

Referral procedure

Referral from any organisation working with the homeless: organisation should contact us by email for a referral form. Self-referral: we will complete a referral form with the individual and may discuss with other professionals before either offering a place or signposting to alternative support.

Length of stay

Minimum stay

1 Night

Maximum stay

None

Support and accommodation

Support offered

Staff on duty 24 hours including waking staff throughout the night. Rota of 14 staff overseen by co-ordinator with additional volunteer support. All meals provided, laundry service, personal care for some individuals on emergency basis where needed, use of computer/internet. One to one support daily 9am-6pm including help with diary and appointments, mentoring, completing forms, reading/writing letters, setting up bank accounts, managing UC account, applying for move-on housing. 24-hour pastoral support and a listening ear. Occasional support accompanying to external appointments eg court, medical appointments, housing interviews.

Total spaces

8

Units

Accommodation is provided on the ground floor and first floor. Please note that at the present time there is a ground-floor toilet but no ground-floor shower facility.

Further information

Public transport

King's Lynn train station (1 minute walk) and bus station (3 minutes walk)