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Housing Department

Knowsley Housing Solutions Service

Services offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Access to assistance to access the private rented sector.

Area served

Geographical area of Knowsley Borough Council which includes Huyton, Kirkby, Knowsley Village, Prescot, part of Cronton, Whiston, Stockbridge Village, Halewood and surrounding areas.

Who is the project for?

Best way to get in touch

How to contact

Submit an online form accessed by visiting https://knowsleytransaction.mendixcloud.com/link/housingformcustomer or by contacting 0151 443 2333

How to contact - Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm
  • Weekends: Emergency contact if homeless via 0151 443 2333


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Train station - 15 minutes walk. Bus depot - 5 minutes walk.