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Housing Department

Lancaster City Council - Housing Services Section

Services offered

Assessment of priority need under the Housing Act. Temporary accommodation for those assessed as in priority need. General housing advice and information for private and council tenants and homeless people. Rough Sleeper services under NSNO. Accommodation finding service with enhanced rent bond for single non-priority need clients.

Area served

Lancaster City Council area.

Who is the project for?

Who do we help?

General public, including people who are or may be priority homeless.

Best way to get in touch

How to contact

Phone or make an appointment. Out of hours homelessness emergencies phone 01524 67099.

How to contact - Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Bus station - next to office.