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Housing Department

LB Merton - Housing Options Service

Services offered

Housing advice on landlord/tenant problems, illegal eviction, harassment, mortgage arrears. Advice on securing accommodation for people not covered by homelessness legislation. Rent deposit scheme. Also offers advice on finding private sector and housing association housing. Advice and assessment of homeless people under the Housing Act. Out of hours emergencies phone 020 8770 5000.

Area served

London Borough of Merton.

Who is the project for?

Who do we help?

Borough residents in housing need - private tenants, owner occupiers, single homeless people.

Best way to get in touch

How to contact

Call in to see the duty officer before 4pm or make an appointment.

How to contact - Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Morden tube - 5 minutes walk.