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Housing Department

LB Tower Hamlets - Housing Options Service

Services offered

Advice and assistance to prevent homelessness, including money advice. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Accommodation provided for people who qualify for assistance. Social work and tenancy sustainment support for vulnerable households in priority need. Rent deposit scheme. Out of hours emergencies phone 0300 123 1212

Area served

London Borough of Tower Hamlets.

Who is the project for?

Who do we help?

People with a housing problem, including those who are homeless or threatened with homelessness.

Best way to get in touch

How to contact


How to contact - Opening times

  • Monday: 9.30am - 4pm
  • Tuesday: 9.30am - 4pm
  • Wednesday: 1pm - 4pm
  • Thursday: 9.30am - 4pm
  • Friday: 9.30am - 4pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Bethnal Green tube. Buses D6, D8.