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Housing Department

Liverpool City Council - Housing Options Service

Services offered

Homelessness prevention and assessment service. Advice and information for people who are homeless or threatened with homelessness on finding accommodation, prevention work including mediation, negotiation with landlords, rent deposit scheme. Assessment of priority need under the Housing Act. Service available through the Council's One Stop Shops. Telephone service 24 hours a day.

Area served


Who is the project for?

Who do we help?

People who are homeless or threatened with homelessness.

Best way to get in touch

How to contact

Call in to Council One Stop Shops, or phone (24 hours).

How to contact - Opening times

  • Monday: 9am - 4pm
  • Tuesday: 9am - 4pm
  • Wednesday: 9am - 4pm
  • Thursday: 9am - 4pm
  • Friday: 9am - 4pm


Wheelchair access

Yes - full

Adapted toilets