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New Start - Dispersed Tenancies Service

Who is the project for?

Who do we help?

Single homeless people with support needs including those with mental health, alcohol issues, refugees and ex-offenders. Local connection required. May accept pets dependent upon the property. Can accept people with dogs.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Referrals come via the Liverpool MainStay system through an assessment process. www.mainstayliverpool.org.uk

Referral procedure

Phone Mon-Fri 9am-5pm or download form from website. Referral details required prior to interview. Require proof of ID.

Length of stay

Minimum stay

3-6 Months

Maximum stay

2 Years

Support and accommodation

Support offered

6 full time staff providing home visiting support Mon-Fri 9am-5pm, emergency on-call system. Keywork system (12-15 residents per worker), visits 1-3 times weekly. Support Reviews / Action plans reviewed every 3 months. Staff provide support around resettlement planning, gaining independence, life skills, finance and benefits, setting-up and maintaining tenancies.

Total spaces



Self-contained flats and shared properties.