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Housing Department

Newcastle upon Tyne City Council - Housing Advice Centre

Services offered

Advice and assistance on a range of housing problems, including landlord/tenant disputes, housing options, housing benefit and homelessness. Specialist debt advice team available to advise on all financial issues.

Area served

Newcastle upon Tyne City Council.

Who is the project for?

Who do we help?

General public, anyone with a housing problem.

Best way to get in touch

How to contact

Contact for an appointment. Drop-in, phone or email.

How to contact - Opening times

  • Monday: 10am - 12 noon, 1pm - 4pm
  • Tuesday: 10am - 12 noon, 1pm - 4pm drop-in
  • Wednesday: 1pm - 4pm
  • Thursday: 10am - 12 noon, 1pm - 4pm
  • Friday: 10am - 12 noon, 1pm - 4pm


Wheelchair access

Yes - limited

Adapted toilets


Further information

Public transport

Monument and Central Metro stations - 5 minutes walk.