North Star Housing Group - Rainham House
Who is the project for?
Who do we help?
Vulnerable women with or without children, with support needs. Priority given to those with a local connection to Middlesbrough.
Who we cannot help
Unmanaged addictions. Schedule 1 offenders. Needs too high.
Minimum age accepted
Maximum age accepted
How to get a referral
Homeless Advice Service.
All referrals must come through the LA Homeless Service/Core Team. Risk assessment and Professionals Meeting are followed by referee Interview and Needs assessment.
Length of stay
Support and accommodation
Service is staffed 24hrs a day Mon - Fri. 3 part-time support staff 9am-6pm, night security cover 6pm - 9am. Weekends, Security/Concierge service cover only, 6pm-9am. There is OOH repairs service for emergency repairs. Key-work system (3-4 residents per key-worker) with meetings held weekly. Staff provide support around tenancy management, budgeting, shopping on a low income, confidence building, accessing training, employment, learning or voluntary work and liaison with specialist welfare and community services.
Includes an emergency room where an occupant stay for up to 4 weeks until alternative accommodation is secured.
Middlesbrough train station - 30 minutes walk.
Local bus stop.