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North Star Housing Group - Rainham House

Who is the project for?

Who do we help?

Vulnerable women with or without children, with support needs. Priority given to those with a local connection to Middlesbrough. Can accept people with dogs.

Who we cannot help

Unmanaged addictions. Schedule 1 offenders. Needs too high.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Homeless Advice Service.

Referral procedure

All referrals must come through the LA Homeless Service/Core Team. Risk assessment and Professionals Meeting are followed by referee Interview and Needs assessment.

Length of stay

Minimum stay


Maximum stay

2 Years

Support and accommodation

Support offered

Service is staffed 24hrs a day Mon - Fri. 3 part-time support staff 9am-6pm, night security cover 6pm - 9am. Weekends, Security/Concierge service cover only, 6pm-9am. There is OOH repairs service for emergency repairs. Key-work system (3-4 residents per key-worker) with meetings held weekly. Staff provide support around tenancy management, budgeting, shopping on a low income, confidence building, accessing training, employment, learning or voluntary work and liaison with specialist welfare and community services.

Total spaces



Includes an emergency room where an occupant stay for up to 4 weeks until alternative accommodation is secured.

Further information

Public transport

Middlesbrough train station - 30 minutes walk. Local bus stop.