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Housing Department

North Tyneside - Housing Advice

Services offered

Advice for anyone who is/could be homeless or is threatened with homelessness. Advice on housing options, assessment of priority need under the Housing Act, access to mediation, rent deposit scheme and welfare rights and benefits advice. Out of hours emergencies phone 0191 200 6800.

Area served

North Tyneside Metropolitan Borough Council area.

Who is the project for?

Who do we help?

People who are homeless, threatened with homelessness or with housing related problems.

Best way to get in touch

How to contact


How to contact - Opening times

  • Monday: 9am - 12 noon, 1pm - 4.30pm
  • Tuesday: 9am - 12 noon, 1pm - 4.30pm
  • Wednesday: 9am - 12 noon, 1pm - 4.30pm
  • Thursday: 9am - 12 noon, 1pm - 4.30pm
  • Friday: 9am - 12 noon, 1pm - 4pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Close proximity to North Shields Metro Station and Bus Concourse.