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Housing Department

Norwich City Council - Housing Options

Services offered

Advice on housing and prevention of homelessness. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Rent deposit and rent in advance schemes for single people and families in housing need. Private sector leasing scheme. Out of hours emergencies phone 01603 412180.

Area served


Who is the project for?

Who do we help?

People needing housing advice, including those who are or may become homeless.

Best way to get in touch

How to contact

Drop-in sessions - phone to confirm exact details as times may vary.

How to contact - Opening times

  • Monday: 8.45am - 2.30pm
  • Tuesday: 8.45am - 2.30pm
  • Wednesday: 1.00pm - 4.30pm
  • Thursday: 8.45am - 2.30pm
  • Friday: 8.45am - 2.30pm


Wheelchair access

Yes - full

Adapted toilets