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Providence Row HA - Daniel Gilbert House

Who is the project for?

Who do we help?

Single homeless people with high / medioum support needs, including people with alcohol, drug or mental health issues, ex-offenders, women with a history of sex working, people with complex needs. Must have a local connection to LB Tower Hamlets.

Who we cannot help

Those still using non-prescribed drugs or alcohol.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept self and agency referrals via Tower Hamlets HOST.

Referral procedure

Phone Mon-Fri 9.30am-4pm. Application form completed by referral agency. Interview. Require risk assessment. ID preferred. May require additional reports where applicable.

Length of stay

Minimum stay

≤ 1 Month

Maximum stay

2 Years

Support and accommodation

Support offered

8 staff, 24 hour cover. 1:12 staff to resident ratio. Keywork system with weekly meetings initially and then as agreed with resident. Specific information and advice given around substance use, mental health, life skills and resettlement training. Support plan drawn up after a series of assessments, with agreed outcomes, reviewed at least monthly. Group work sessions.

Total spaces



Bedsits in clusters of 4-5 with shared kitchen facilities.

Further information

Public transport

Westferry DLR station.