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Queen Victoria Seamen's Rest (not an LBTH commissioned service)

Who is the project for?

Who do we help?

Male retired and active seafarers, ex-services personnel and single homeless men with low support needs. No local connection required.

Who we cannot help

No Automatic Exclusions. Subject to risk assessment.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept referrals from any agency via LB Tower Hamlets HOST. Most referrals come from LB Tower Hamlets Homeless Persons Unit, HOST and the City of London Outreach Team.

Referral procedure

Initial contact by phone Mon-Fri 9.30am-4pm. Risk assessment. Require probation and/or social work reports, if appropriate.

Length of stay

Minimum stay


Maximum stay


Support and accommodation

Support offered

14 full time and 2 part time staff, 24 hour waking cover. Tenancy sustainment officer Weds 10am-12 noon, meaningful occupation worker Thurs 1pm-6pm. Keywork system (6 residents per worker), monthly keywork meetings. Action plans with agreed outcomes. Staff provide support around benefit claims, health, alcohol use, harm minimisation and resettlement.

Total spaces


Further information

Public transport

Bethnal Green tube - 6 mins walk. Cambridge Heath train station - 2 mins walk.