Queen Victoria Seamen's Rest (not an LBTH commissioned service)
Who is the project for?
Who do we help?
Male retired and active seafarers, ex-services personnel and single homeless men with low support needs. No local connection required.
Who we cannot help
No Automatic Exclusions. Subject to risk assessment.
Minimum age accepted
Maximum age accepted
How to get a referral
Accept referrals from any agency via LB Tower Hamlets HOST. Most referrals come from LB Tower Hamlets Homeless Persons Unit, HOST and the City of London Outreach Team.
Initial contact by phone Mon-Fri 9.30am-4pm. Risk assessment. Require probation and/or social work reports, if appropriate.
Length of stay
Support and accommodation
14 full time and 2 part time staff, 24 hour waking cover. Tenancy sustainment officer Weds 10am-12 noon, meaningful occupation worker Thurs 1pm-6pm. Keywork system (6 residents per worker), monthly keywork meetings. Action plans with agreed outcomes. Staff provide support around benefit claims, health, alcohol use, harm minimisation and resettlement.
Bethnal Green tube - 6 mins walk. Cambridge Heath train station - 2 mins walk.