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Housing Department

Runnymede Borough Council - Homelessness and Housing Advice Section

Services offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for the general public. Out of hours emergencies phone 01932 838383.

Area served

Runnymede Borough Council - Addlestone, Egham, Chertsey, Virginia Water and surrounding areas.

Who is the project for?

Who do we help?

People who are or may be priority homeless, and the general public.

Best way to get in touch

How to contact


How to contact - Opening times

  • Monday: 9am - 12pm; 2pm - 4pm
  • Tuesday: 9am - 12pm; 2pm - 4pm
  • Wednesday: 9am - 12pm
  • Thursday: 9am - 12pm; 2pm - 4pm
  • Friday: 9am - 12pm; 2pm - 4pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Buses 436, 437, 446, 456, 4612, 470, 471, 447.