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Shelter London - Public Advice Line

Services offered

Specialist telephone advice on matters relating to housing, debt and welfare for people over the age of 25.

Area served


Who is the project for?

Who do we help?

People over the age of 25 who are homeless or with a housing related problem.

Best way to get in touch

How to contact


How to contact - Opening times

  • Monday: 9am - 12.30pm & 2.30pm - 6pm
  • Tuesday: 9am - 12.30pm & 2.30pm - 6pm
  • Wednesday: Closed
  • Thursday: 9am - 12.30pm & 2.30pm - 6pm
  • Friday: 9am - 12.30pm & 2.30pm - 6pm
  • Weekends: Saturday 10am - 12 noon


Wheelchair access

Not applicable

Adapted toilets

Not applicable