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Advice

Shelter - North East


Services offered

Shelter provides practical help and advice on housing and homelessness. The service is free and confidential. For advice or guidance, call 03301 755 121 between the hours of 9am–5pm, Monday to Friday. Legal team who can help you if you are eligible for Legal Aid. You'll need to make an appointment to speak with the Legal team by calling 0344 515 1877.

Area served

Tyne and Wear, Northumberland, Teesside, County Durham, North and South Tyneside. Newcastle

Who is the project for?

Who do we help?

Shelter can give advice on housing and homelessness issues.

Best way to get in touch

How to contact

Telephone, email or write.

How to contact - Opening times

  • Monday: 10am - 2pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm
  • Weekends: Helpline 8am to 8pm

Accessibility

Wheelchair access

Yes - full

Adapted toilets

Yes

Further information

Public transport

5 minutes walk from the city centre/central train station.