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Shelter - West Midlands

Services offered

Specialist advice and information on housing. Issues covered include homelessness, rent/mortgage arrears, housing benefit, private renting problems. Specialist housing advice for other agencies whose clients have housing problems. Drop-in for new clients Monday - Friday 9am - 5pm. Outreach services at Dudley CAB on a Monday, at West Bromwich CAB on a Friday. National helpline 0808 800 4444.

Area served

West Midlands.

Who is the project for?

Who do we help?

Anyone with a housing related problem.

Best way to get in touch

How to contact

Phone or write.

How to contact - Opening times

  • Monday: 9am - 5.30pm
  • Tuesday: 9am - 5.30pm
  • Wednesday: 9am - 5.30pm
  • Thursday: 9am - 5.30pm
  • Friday: 9am - 5.30pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Moor Street train station - 5 minutes walk. Snow Hill and New Street train stations - 10 minutes walk.