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Housing Department

Southampton City Council - Homelessness Unit

Services offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Also offer general housing advice and information for private and council tenants and homeless people. Out of hours phone 023 8023 3344.

Area served

Southampton City Council area.

Who is the project for?

Who do we help?

People who are or who may be priority homeless under the Housing Act.

Best way to get in touch

How to contact

Drop-in service at Southampton Gateway. Phone or contact for homelessness appointment.

How to contact - Opening times

  • Monday: 8.30am - 4:30pm
  • Tuesday: 8.30am - 4:30pm
  • Wednesday: 10am - 4:30pm
  • Thursday: 8.30am - 4:30pm
  • Friday: 8.30am - 4.00pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Bus depot - 10 minutes walk.