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Housing Department

Southampton City Council - Housing Advice Service

Services offered

General housing advice and information for private tenants and owner occupiers. Priority homeless people are referred to the Homeless Unit also at the Civic Centre. Council tenants are generally dealt with by the city's local housing divisions. Out of hours emergencies phone 023 8023 3344.

Area served

Southampton City Council.

Who is the project for?

Who do we help?

Private tenants, owner occupiers and the general public.

Best way to get in touch

How to contact

Phone to make an appointment.

How to contact - Opening times

  • Monday: 9am - 2.30pm emergencies only
  • Tuesday: 9am - 2.30pm emergencies only
  • Wednesday: 1pm - 4pm emergencies only
  • Thursday: 9am - 2.30pm emergencies only
  • Friday: 9am - 2.30pm emergencies only


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Buses 7, 8, 9, 10, 17, 17a, 69.