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Housing Department

Spelthorne Borough Council - Housing Options

Services offered

Offer housing advice and guidance to support those threatened with homelessness or rough sleeping. The Council will provide interim accommodation where required under the Housing Act and Homelessness Reduction Act. Will signpost to other support agencies where suitable.

Area served

The borough of Spelthorne (Surrey) - Ashford, Staines, Sunbury, Shepperton and Stanwell

Who is the project for?

Who do we help?

Members of the public threatened with or facing homelessness and rough sleeping

Best way to get in touch

How to contact

Telephone or email to make an appointment: Tel: 01784 446 380 Email: HousingAdvice@spelthorne.gov.uk For statutory agencies: dutytorefer@spelthorne.gov.uk

How to contact - Opening times

  • Monday: 9am - 4pm
  • Tuesday: 9am - 4pm
  • Wednesday: 1pm - 4pm
  • Thursday: 9am - 4pm
  • Friday: 9am - 4pm
  • Weekends: Closed


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Staines train station - 10 minutes walk and local bus routes are nearby