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Housing Department

St Albans City and District Council - Housing Options Team

Services offered

Housing options team working to prevent homelessness through an options based approach. General housing advice and information. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people in priority need of housing. The best way to get in contact is through filling out self-referral tool using: https://www.stalbanshomechoice.co.uk

Area served

St Albans City and District Council.

Who is the project for?

Who do we help?

General public, including people who are or may be priority homeless.

Best way to get in touch

How to contact

The best way to contact us is through filling out a self-referral tool using the following link: https://www.stalbanshomechoice.co.uk. All homeless approaches are encouraged to self-refer. Some of these times are subject to change at short notice.

How to contact - Opening times

  • Monday: 8.45am - 5.15pm
  • Tuesday: 8.45am - 5.15pm
  • Wednesday: 8.45am - 5.15pm
  • Thursday: 8.45am - 5.15pm
  • Friday: 8.45am - 4.45pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Train station and bus station - 10 minutes walk.